capSpire is your trusted partner for expert-led support services that keep your operations secure, efficient, and performing at their best. Our goal is simple: to keep your trading systems running smoothly and your teams focused and productive.
capSpire delivers expert-led support built for the fast-paced world of global trading. With deep client-side expertise and intelligent automation, we keep your systems resilient, your teams empowered, and your risk under control—every single day.
Reduced Downtime
Through a proactive approach to support, we provide 24/7 monitoring of your systems to keep them running smoothly, efficiently, and consistently.
GREATER EFFICIENCY
We help you drive greater efficiency in your trading processes through intelligent Robotic Process Automation and smart automation.
Enhanced Compliance
We know how new and shifting regulations impact your business, and through industry-aligned solutions, we help keep you compliant day in and day out.
Tiered Support Plans
capSpire provides varying levels of support to strategically partner with your team in whatever capacity they need.
L1 Support: Proactive IT Assistance
24/7 monitoring with proactive issue detection, security management, and fast escalation to experts who know your business. Need on-site support? Our floor walkers are there when and where you need them.
L2 Support: Application Maintenance and Optimization
We keep your systems performing at their best with continuous monitoring and end-to-end support, handling incidents, infrastructure, and cloud while optimizing and securing operations behind the scenes.
L3 Support: Advanced Application Maintenance
We resolve critical issues swiftly while managing upgrades, tuning, and code changes to keep your trading platform secure and scalable. From customizations to cloud and vendor support, we keep performance at its peak.
Business-as-usual & enhancements
Tailored development, intelligent automation, and user enablement to optimize day-to-day operations.
Custom development and integration
Tailored enhancements and automation to optimize operations.
User training and enablement
Knowledge transfer programs to improve system proficiency.
RPA and Process Automation
Intelligent automation to reduce manual effort and improve accuracy.
end-of-day as a service
Automate critical EOD processes, risk analytics, and system health checks for consistent performance.
Automated End-of-Day and Month Processing
Reliable execution of P&L reporting and risk analytics.
risk and performance automation
Position and P&L risk analytics for better decision-making.
infrastructure and system optimization
Continuous health checks to maintain system integrity.
Business process support
Robust operational continuity with real-time reporting, predictive insights, and process automation.
Critical Process Execution
Ensuring smooth operational workflows and minimal business disruptions.
Data Management and Reporting
Real-time reporting and analytics for strategic insights.
Predictive Analytics and RPA
Scenario modeling and process automation for enhanced efficiency.
TESTING & AUTOMATION
Accelerate delivery with end-to-end testing, intelligent automation, and reduced manual effort.
End-to-End Functional Testing
Regression, performance, and security testing for system stability.
Intelligent Test Automation
Automated scripts for efficiency and accuracy in test cycles.
Business Benefits
Reduced manual effort, minimized risk, and accelerated go-to-market strategies.
LANDSCAPE HEALTH & REMEDIATION
Optimize performance, cloud infrastructure, and security to stay efficient and compliant.
Performance and Customization Reviews
Optimization strategies to enhance system performance.
Infrastructure and Cloud Optimization
Cost-efficient and scalable IT environments.
Security and Compliance Enhancements
Strengthened security frameworks and regulatory alignment.
tech desk services
Streamline releases and boost agility through automation and system tuning.
legacy code and modernization
Maintenance, upgrades, and API optimizations for trading platforms.
process automation and testing
Continuous improvement/continuous development pipelines and automated deployments for seamless releases.
system health check and optimization
Strategic infrastructure analysis for agility and cost-effectiveness.
Support is not one-size-fits-all.
That’s why capSpire’s operations and support services are tailored for your business.
Featured INSIGHTS
HOW WE THINK.
Drawing on client experience and industry trends, capSpire delivers insights to keep you informed and ahead. Explore our featured articles for the latest company news, upcoming events, and regional market perspectives.
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