Cookies Policy

What are cookies?

A cookie is a small text file that is stored on your device or computer to help distinguish you from other users of our website, www.capspire.com (the “Website”). Cookies may store information about your preferences or actions over time, allowing the Website to remember you and provide a more personalised and efficient browsing experience. They also help us improve the functionality and performance of the Website and enhance the services we offer.

How do we use cookies?

We use cookies to:

  • Ensure the Website functions properly;
  • Understand how users interact with our Website;
  • Improve content and user experience; and
  • Support marketing and communication efforts (with your consent).

Types of cookies we use

1. Strictly Necessary Cookies

These cookies are essential for the operation of our Website. They enable core functions such as page navigation, secure access to areas of the site, and use of e-billing services. These cookies do not require your consent.

2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. For example, we use Google Analytics to track user behaviour and improve our services. These cookies are only set with your explicit consent.

3. Functionality Cookies

These cookies allow the Website to remember choices you make (such as your language or region) and provide enhanced, more personal features.

4. Marketing and Communication Cookies

These cookies may be set through our site by our marketing partners. They may be used to build a profile of your interests and show you relevant content on other sites. These cookies are only set with your consent.

Managing your cookies preferences

You can change your cookie preferences for third party cookies on the Website at any time by clicking on ‘C’ button at the bottom left of the Website. You can then toggle the options to ‘On’ or ‘Off’, and click ‘Save and close’. You may need to refresh your page for your settings to take effect.

For further information about how to turn off or withdraw cookie acceptance, please refer to the “Help” function in your browser or by visiting please visit www.cookiecentral.com. Most web browsers allow you to prevent your browser from accepting new cookies, to have the browser notify you when you receive a new cookie and to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-ons settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the service’s essential features, we recommend you leave them turned on as otherwise you may not be able to fully experience the interactive features of the service or other related websites which you visit.

First party cookies

Email: privacy@capspire.com to obtain a list of first party cookies we use and the purposes for which we use them.

Third party cookies

Please note that a number of third parties may also use cookies, over which we have no control. We may use third parties such as Google Analytics to collect user information, including through the use of cookies (flash and non-flash) and web beacons. They help us to improve our Website and to deliver many of the functions that make your browser experience more user-friendly.

You should also be aware that there are cookies which are found in other companies’ internet tools which we may use to enhance the Website. You may see ‘social buttons’ during your use of the service, including but not limited to Twitter, Facebook and LinkedIn, which enable you to share or bookmark certain web pages. These websites have their own cookies, which are controlled by them.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Email: privacy@capspire.com to obtain a list of third party cookies we use and the purposes for which we use them.

E-marketing Cookies

Where you receive a marketing email, event invitation or other direct mailing from us, we may collect information about you in the following ways:

  • View as web page: If you click on the “view it as a web page” link, a session cookie is recorded by us so that the web page is personalised in the same way as the email.
  • Links to web pages: If you click on any web link, we will record a session cookie and will automatically log such activity on our database.
  • Unsubscribe: If you click unsubscribe, we will automatically log this information on our database. If you unsubscribe from any email invitation or alert, we will continue to store your personal data on a ‘marketing suppression list’ so as to record your preference.
  • Event RSVP buttons: In our event invitations and confirmations we provide buttons to allow you to accept, decline, cancel and register (if you are not the original recipient of the email) for that event. Clicking on these buttons will generate session cookies and your choice will be recorded in our database to help us manage the event.